I was very nervous after last year about going away but
recently when going on Holiday I was able to order with BOC/Vitalair my
concentrator and also Liquid Oxygen which enabled me to get out and about
and enjoy by time in Bude. By filling in all the details on the HOOF form,
I made it easier for my Doctor to send off to ensure that i had a good
week away. I was phoned up by the company to check the details and they
had been in contact with where we were staying and arranged to leave the
Concentrator, Back up cylinders and Liquid Oxygen Dewer at the site on the
Friday and that the housekeeping people moved them to the apartment on the
Saturday. We were phoned on the Friday to let us know that everything was
in place.
So a stress free holiday that I was able to enjoy and to
get out and about. I have since had a week away in Hampshire and Allied Respiratory delivered Liquid Oxygen
and the Concentrator a week before I arrived.
I then had another Break in the Lake
District in July and Air Products handled the Oxygen for that break.
Air Products delivered and Collected at the start and finish of my
Holiday. The one glitch I did have was with Allied Respiratory in
September who even with plenty of Notice could not deliver the Liquid
Oxygen in time. As an emergency one of their staff did a round trip
delivering 8 luxfer cylinders which i could not carry. Luckily by using
those in the Car and then the remainder of my Liquid Oxygen I left home
with I was able to enjoy a day out before the LOX arrived. The truth is
that there are too few Patients using Liquid Oxygen and so as a result the
service is limited.
I have been contacted by someone who uses Liquid Oxygen
who has said that Allied would not supply Oxygen for just a few days. This
is all part of the arbitrary rules that companies will employ to not give
a service.
So far so good however they don't always deliver or
collect on the Days you arrive. This all depends on which driver is in the
area on what day. |